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DPI holds a dialogue with nurse managers on delivery of effective, efficient and transformative healthcare in Kimberley

 
DENOSA Professional Institute (DPI) has held a dialogue with nurse managers in Kimberley on the role of nurse manager in the delivery of effective, efficient and transformative healthcare, at the Kalahari Lodge in Kimberley, conducted by Head of Nursing at University of Pretoria and former DENOSA shop steward, Professor Mavis Mulaudzi. 
Some of the points she made are the following:
Nurse managers must locate themselves and their roles in the health policies…
Legal framework
Nurse managers must know the constitution of the country
“I like pastors because they are very passionate about what they do. But do we do the same as nurses? In certain cases, we don’t even want people to know that we are nurses. We must really stand up for our own profession. What a nurse does, it changes the community. Look at the NIMART, which has shifted the uptake of ARVs in the country, and this happened as soon as NIMART kicked in. I think we underplay ourselves most of the time.”
Changes in healthcare
Growing strength of the consumer
Changer on the client-provider partnerships are made more complex by multicultural and multigenerational society
Most intense and complicated services are provided through home-based care and other community-based agencies
Increased integrated service
Nursing shortages
Emphasis: “when we argue, we try to protect our territory, but we don’t think about the ripple effects of what we are trying to protect
Role of nurse managers in leading and uplifting others
As a nurse manager, your successful implementation of the policies also lifts those above you up. Come up with models of implementing the strategy and policy. Your superior will share it with others. If your boss brings up a strategy, you must buy in into that strategy and run with it. When it is implemented successfully, your boss wins, your institution wins but most importantly, you yourself win.
Whatever the vision of your institution is, make sure that theirs is a buy-in from every staff. 
For example, there is one umbrella strategy, nursing strategy, which unfortunately is about to expire now. But there must be other strategies to implement the umbrella one. 
As nurse managers, do you have your own strategy in your own unit? If not, it is time to go back and do it. Fortunately it is now the beginning of the year. Maybe formulation and implementation of that strategy should be at the top of your year’s resolutions, on top of losing weight. 
“For instance, you can say ‘my resolution for this year is that there is no patient who will go out of my ward unhappy’,” explains Professor Mulaudzi. 
Controls
How do you deal big institutions like Chris Hani Baragwanath Hospital? There’s argument that for a hospital so vast, for controls to be in place and be adhered to, it is impossible for one person in charge of that hospital to do so successfully.
On human resources, Prof Mulaudzi emphasised the importance of having means to deal with big human resource issues such as absenteeism and hiring of staff in critical units, and how to influence those in control of finances at the institution to see the importance of filling such vacancies. 
Use of Ubuntu
Prof Mulaudzi stressed the essence of philosophy of Ubuntu in the workplace, and urged nurse managers to copy this philosophy as it embodies solidarity, cohesiveness, collaboration, inclusiveness and participation.
“Infusing this in your strategy can be fruitful. And if you want a successful environment that is achieving organisational objectives, you must plant the culture of mutual respect onto your subordinates. You must respect them, and in return they will respect you back. Also, inculcate the ‘we’ mentality.” 
Some of the following are the transformational traits that will lead you to the right direction. 
Determining own leadership style
Consider your values
Know your personality traits
Validate your own strength and recognise your weaknesses 
Learn from, don’t emulate
Get feedback 
Give yourself time
Keep learning